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Or send us a message ↓Email us directly
Prefer email? Reach our team at the address that matches your question.
support@copat.ai — general help
billing@copat.ai — billing questions
privacy@copat.ai — privacy / data requests
security@copat.ai — security reports
CONTACT US
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We respond within 24 hours weekdays, 48 hours weekends. For urgent in-call issues, please email support@copat.ai directly with the call ID.
RESPONSE TIMES
When you'll hear back
Weekdays
Within 24 hours
Monday–Friday, business hours US Eastern
Weekends
Within 48 hours
Saturday–Sunday + US federal holidays
Urgent
Same day weekdays
Billing failures, security issues, calls completely broken — email support@copat.ai with "URGENT" in subject
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